A Management Staff that Prioritizes Safety

A culture of safety is heavily influenced by the attitudes and practices of leaders and managers. Managers must be knowledgeable in proper practices and procedures so they can be a resource and example for the staff they manage.

For our managers and team leaders, we have designed two important programs:

• The Safety Leadership Training Program is designed for all General Managers and operating managers at the company. This intense six-hour program is a requirement and instructs leaders on the key principles of safety and Veolia’s approach. Online tests then assess the safety knowledge of each participant.
• At our Safety Managers’ Academy, local Safety Managers from around the country are trained, tested and certified to powerfully deliver the Operator Development Program. At the same time, they learn techniques for fostering a safety culture at their respective locations, including how to sustain an environment where employees feel personally responsible for and committed to safety.

Beyond our training programs, managers are continually exposed to management-level conversations around safety measurements and practices. Safety is a top priority at our company, so in addition to formal training, our managers receive a great deal of on-the-job safety training.